Effective Date: 19 July 2026

NAORA Pty Ltd ("NAORA", "we", "our" or "us") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store and disclose personal information when you use our website or engage our services.

1. Information We Collect

We may collect personal information including:

  • Name
  • Company name
  • Position or job title
  • Email address
  • Telephone number
  • Project location
  • Enquiry details
  • Information submitted through website forms
  • Communications between you and NAORA

We may also collect non-personal information including:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics information

2. How We Collect Information

We collect information when you:

  • Submit an enquiry
  • Book a meeting
  • Contact us by email or telephone
  • Subscribe to updates
  • Complete forms on our website
  • Interact with our website

3. How We Use Your Information

We use personal information to:

  • Respond to enquiries
  • Provide our services
  • Prepare proposals and quotations
  • Communicate about projects
  • Improve our website
  • Maintain business records
  • Meet legal obligations

Where permitted, we may also use your information to provide updates about our services.

4. Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Analyse visitor behaviour
  • Remember user preferences
  • Support advertising and remarketing campaigns

You can disable cookies through your browser settings.

5. Third Party Services

Our website may use trusted third-party providers including services for:

  • Website hosting
  • Analytics
  • Appointment scheduling
  • Email communications
  • Customer relationship management
  • Marketing and advertising

These providers may collect information in accordance with their own privacy policies.

6. Disclosure of Information

We do not sell personal information.

We may disclose information where necessary to:

  • Professional advisers
  • Contractors
  • Service providers
  • Technology partners
  • Government authorities where required by law

7. Data Security

We take reasonable steps to protect personal information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Modification
  • Disclosure

While we implement appropriate security measures, no online transmission can be guaranteed to be completely secure.

8. Access and Correction

You may request access to or correction of your personal information by contacting us.

9. Overseas Disclosure

Some third-party service providers may store information outside Australia. Where this occurs, we take reasonable steps to ensure appropriate privacy protections are maintained.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this website.

11. Contact

NAORA Pty Ltd
Email: info@naora.com.au
Website: www.naora.com.au